FigCanvasfigcanvas

Privacy Policy

Last updated: October 18, 2026

FigCanvas is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights. The short version: we collect only what we need to run the service, we never sell your personal information, and we never use your content to train AI models.

Information we collect

Account information

When you sign up (via Google OAuth or email), we collect your email address, display name, and profile picture URL. This is the minimum needed to create and maintain your account.

Usage data

We collect basic usage information to improve the product: pages visited, features used, device and browser type, IP address, and approximate location. We use this to understand how researchers use FigCanvas and where we can improve.

Content you create

This includes your projects, canvas editor files, uploaded datasets, text prompts, and AI-generated figures. Your projects are private by default.

AI generation data

When you use AI features, your prompts and data summaries (not complete datasets) are sent to third-party AI providers to generate figures. Your conversation history is stored as part of your project data and retained as long as the project exists.

How we use your information

  • ·Running the service: authentication, project storage, export, customer support
  • ·Improving the product: understanding usage patterns, improving AI features such as recommendations, fixing bugs. This never involves training AI models on your content (see below)
  • ·Communication: service updates, security notices, and support responses (no marketing spam)

AI and your content

These commitments apply to every account, free and paid.

  • ·We do not use your uploaded data, text prompts, projects, or generated figures to train or fine-tune any AI model, whether our own or a third party's
  • ·Third-party AI providers process your requests under commercial API terms that do not allow them to train on your data. They may keep request data for a limited period for abuse and safety monitoring before deleting it
  • ·AI features such as figure and style recommendations read your current project when you use them, so the suggestions fit your work. This is processing to provide the service, not training
  • ·We may use aggregated, de-identified usage signals (for example, which recommendations are accepted) to improve how recommendations are ranked. These signals do not include your data, prompts, or figures
  • ·If you send us content directly, for example in a support request, we use it only to handle that request

Data sharing

We do not sell, rent, or trade your personal information. We share data only in these cases:

  • ·Service providers who help us run FigCanvas (hosting, payments, analytics), under data protection agreements
  • ·Third-party AI providers (Anthropic, Google, OpenAI) for figure generation, receiving only prompts and data summaries
  • ·Code execution via E2B in isolated sandboxes for data visualization
  • ·Legal requirements, if compelled by law

Data security

All data is transmitted over HTTPS and stored encrypted. We run regular security audits, enforce access controls, and apply rate limiting. Uploaded datasets are deleted within 24 hours unless saved to a project.

Data retention

  • ·Account data: retained while your account is active
  • ·Usage analytics: anonymized after 24 months
  • ·AI conversation history: retained as part of your project, deleted when you delete the project
  • ·Uploaded datasets: deleted within 24 hours unless saved to a project

Your rights

You can access, correct, or delete your personal data at any time. You can export your data or request that we restrict how we process it. To exercise any of these rights, contact us at the email below.

Children

FigCanvas is not directed at children under 13. We do not knowingly collect personal information from children without parental consent.

International transfers

Your data may be processed in the United States and the European Union. We use appropriate safeguards for international data transfers.

Changes to this policy

We may update this policy from time to time. We will notify you of significant changes via email or an in-app notice.

Contact

Questions about this policy? Email us at contact@figcanvas.com.